As a customer success specialist, we expect you to drive impactful collaborations and execution to keep our users interested while addressing any concerns that may arise during the process.
Experience:
6 months to 12 years
Location:
Bangalore, Dehradun, Mumbai, Noida and Pune
Qualification:
We are open to any qualification with equivalent work experience
Job responsibilities:
– Excellent written and verbal communication skills
– Building strong customer relationships
– Get involved in the entire customer lifecycle; from onboarding through the period of subscription
– Identify opportunities to bridge the gap between sales and customer support to ensure retention
– Help troubleshoot technical/ functional/ operational issues
Interested individuals can drop in their resume at hr@neerinfo.com
